For online purchases, Viguracci will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice. 

Items purchased online can be returned by mail to the warehouse. 

Items purchased through PayPal and Affirm will be accepted, packaged and shipped on your behalf to the warehouse for processing. Your return must be received within 30 days from the delivery date. To facilitate your return, please mail a printed version of the digital invoice you received in your shipment confirmation email. Refunds will be submitted once the return has been received and processed at the warehouse.  

Return merchandise must be post marked within 30 days from the date of delivery to Viguracci.com. However, all PayPal purchases must be returned exclusively to Viguracci.com. 

Corporate gifts must be returned exclusively to Viguracci.com within 10 days from the date of delivery.

We recommend utilizing the prepaid label included within the package, if for any reason you are unable to locate this prepaid label please email us at info@viguracci.com or call 863.440.7494. Viguracci will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged (i) prior to acceptance by FedEx when utilizing the prepaid label provided by Viguracci or (ii) in the event that the prepaid label provided by Viguracci is not used for the return shipment.

Merchandise that has been worn, used, altered or damaged will not be accepted. 

Viguracci reserves the right to refuse return of any merchandise that does not meet the above return requirements in Viguracci’s sole discretion. 

Merchandise returned to Viguracci.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable. 

For updates regarding your return, please contact info@viguracci.com and include the return tracking number. Emails will be responded to within 1-2 business days.

Made to Order items: upon receiving your order request, a viguracci online sales representative will contact you to collect your payment information and confirm the delivery window of your order. Please note that once a Made to order has successfully been submitted, it cannot be cancelled, modified or returned for a refund.

What forms of payment do you accept?

Viguracci accepts the following forms of payment for online purchases: 

(1) Visa 
(2) Mastercard 
(3) American express 
(4) JCB
(5) Discover 
(6) Paypal

When placing an order, your billing address must match the information on your payment method statement. If your payment is declined, please contact your bank or financial institution for assistance. 
Please note, we do not accept gift cards at this time.